Shipping and Delivery
Any question, inquiries or concern please contact us
IMPORTANT NOTICE
For customers shipping to the United States, please be aware that your order may be subject to additional customs tariffs of approximately 35% upon delivery. These fees are imposed by U.S. customs authorities and are not collected by our store. Other international customers should check with local customs for possible import fees.
If you're not shipping to the U.S., please disregard this message.
Frequently Asked Questions
Shipping times vary based on the products weight and destination. Estimated shipping times 18-36 days (International), 1-5 days (US/Canada). Please visit Order page to track your package’s delivery progress at any time.
Please allow 24 to 48 hours for processing your order before shipment (Excluding holidays and weekends). All orders after 5:00 PM CST time, Saturday and Sunday will process in the next business day.
You can track your order by visiting Track Order. To trace your order please enter your Order ID and Billing email and press the “Track” button. The Billing email was given to you on your receipt and in the confirmation email you should have received. Alternatively, you go track your orders directly to your Order section from your My Account page.
Before placing your order on us, you can change the shipping address directly in checkout page or You can go directly to My account then click Adresses. Once your order has shipped, it’s no longer possible to change the address
Shipping charges are calculated based on the weight of the total package, the requested shipping speed, and destination of your order. Shipping fees are not calculated based on the value of the order or the quantity of the items in the order. Please note that the countries outside the Canada may charge you additional taxes, customs fees or brokerage fees upon delivery. Please check your local customs office for more information. These fees are your responsibility.
It will ship from our Warehouse. We are located at Weyburn, Saskatchewan Canada.
You can contact the carrier with the tracking number provided in the shipping confirmation email or in the My account page .Alternatively, you can email or by phone us at 1-306-842-2422. Please report missing package immediately.
Please contact us by email or by phone at 1-306-842-2422.